Terms and Conditions
Last updated:28/01/2026
These Terms and Conditions govern the use of this website and the purchase of products through it. By accessing this website or placing an order, you agree to be bound by these Terms.
1. Company Information
This website is operated by Keta's SHPK.
Registered address: Korce,Albania
Email: ketasoffice@gmail.com
2. Use of the Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.
3. Products and Availability
All products displayed on the website are subject to availability. We reserve the right to modify or discontinue products at any time without prior notice.
4. Prices and Payments
- All prices are listed in albanian lek and include applicable taxes unless otherwise stated.
- We reserve the right to change prices at any time.
- Payments must be completed after the order is processed.
5. Orders
- An order is considered confirmed only after you receive an order confirmation call.
- We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information.
6. Shipping and Delivery
Delivery times are estimates and may vary. We are not responsible for delays caused by third-party delivery services or events beyond our control.
7. Returns and Refunds
Returns and refunds are handled according to our Return Policy. Products must be returned in original condition unless otherwise stated.
8. Intellectual Property
All content on this website, including text, images, logos, and designs, is the intellectual property of Keta's and may not be used without prior written consent.
9. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or purchased products, to the extent permitted by law.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and process personal data.
11. Force Majeure
We are not liable for failure or delay in performance caused by events beyond our reasonable control, including natural disasters, strikes, or technical failures.
12. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Albania.
13. Changes to the Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this website.
14. Contact
For any questions regarding these Terms and Conditions, please contact us at:
Email: ketasoffice@gmail.com